Get in Touch
Have questions about buying or selling reclaimed packaging? Our team is here to help.
Human support responds within 24h
Frequently Asked Questions
View allHow can I contact Repackify?
You can contact Repackify via email at support@repackify.com or by calling our customer service line at 1-888-413-7506. Our team is available Monday through Friday, 9 AM to 5 PM EST.
What are Repackify's customer service hours?
Our customer service team is available Monday through Friday, from 7 AM to 6 PM EST. We strive to respond to all inquiries within 24 hours.
Do you offer waste stream audits for businesses?
Yes, Repackify offers full service audits for large and small companies.
How can I request a quote for bulk shipping supplies?
To request a quote, you can fill out the form on our 'Request a Quote' page, or contact us directly via email at sales@repackify.com. Please include the details of your request, including the type and quantity of supplies you need.
Can I schedule a consultation with Repackify?
Yes, we offer consultations to discuss your packaging needs. To schedule a consultation, please email us at support@repackify.com with your preferred date and time, and a representative will get back to you.
Does Repackify offer international shipping?
Yes, Repackify offers international shipping options for select products. For more details on international orders, please contact our support team at support@repackify.com.
How can I track my order with Repackify?
Once your order has shipped, you will receive an info with tracking information and estimated delivery day.
What payment methods does Repackify accept?
Repackify accepts all major credit cards, ACH, and bank transfers. For larger orders, we also offer invoicing options with approved credit.
How do I provide feedback or file a complaint?
Your feedback is important to us. You can provide feedback or file a complaint by emailing support@repackify.com. We take all feedback seriously and will respond promptly to any concerns.