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Accounts, companies and roles

Sign-in, what a company is, how buyer and seller views are decided, and where settings live.

Updated October 5, 2026

Two things exist on Repackify: people, who sign in, and companies, which own listings, quotes and orders. Everything you can do in the dashboard follows from which company you belong to and what that company has done on the platform.

Signing in

  • Sign in and Sign up use the same hosted sign-in; email and password or a one-time code by email.
  • A seller who listed from the sell page gets their account when they open the one-time link in the confirmation email; the listing is claimed at the same time.
  • Signing in from a link to a page that needs an account returns you to that page. A sign-in that started anywhere else lands on the dashboard.
  • Signing in from a quote email claims that quote for the company of whoever signs in, not only the address it was sent to. Treat the link as the credential: do not forward a quote email, and open it from the account that should own the quote.

Companies

Company membership is the boundary: a member sees the company’s orders, quotes, listings and billing, and nothing of any other company’s. Buyer and seller are not roles a person holds; they are sides of a transaction, and one company can be on both.

Company is set up toSidebar
BuyOrders; Buy; Sell; Tools with Spec sheet generator, Freight quote, Price index, Packaging grader and Calculators
Sell or recycleOrders; Buy; Sell; Tools with Spec sheet generator, Freight quote, Price index, Packaging grader, Calculators and Analytics
Buy and sellEverything in both rows
Carry freight onlyFreight, with Shipments and Carrier bids
What the dashboard sidebar shows, by what the company is set up to do

Every buying or selling company sees both Buy and Sell, because any company can do both; only Analytics waits until the company sells. Settings is always in the sidebar, AI assistant and Help sit at the bottom of it, and Send feedback is just below them. The search field in the top bar also has Ask AI, which hands what you typed to the assistant.

Where things live

  • Orders: the one list of every request, quote and order, buyer or seller side.
  • Quotes, under Orders: every quote Repackify sent your company, with the open ones first. The badge counts the quotes waiting on you.
  • Schedule, under Orders: every dated delivery, and Plan deliveries for buyers to set the dates and quantities they need as one order, or as a schedule where you confirm each delivery before it ships.
  • Opportunities: buyer requests near a seller. Buyer requests themselves are in Orders.
  • Personal settings, in the Settings side menu and the account menu: your profile, security, saved addresses, notifications and privacy.
  • Appearance: the light/dark switch in the top bar switches between light and dark in one click, and the account menu also offers Match my device. Your choice is saved in this browser, so another computer keeps its own.
  • Company: the company profile, team, locations, documents and price data API keys, with Billing and Personal settings in the same side menu.
  • Billing: the overview is open to everyone on the team. Invoices, payment methods, payouts and plans need a company owner, admin or accounting role, and which of them appear also depends on what the company is set up to do. Buyers find Payment terms there to see their terms or apply; the company's owner or billing admin submits the application.
  • Help: your tickets with our team, and a new one.

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